Netfirms Web Hosting Review

Netfirms Review

Netfirms is a good web hosting service for small, personal sites. Netfirms provides web hosting solutions for all levels of expertise as well. The rock bottom price of their Plus web hosting plan, the least expensive monthly cost among the hosts we reviewed, definitely caught our eye. This no-frills plan includes all the necessities for building and posting a site, including both a good uptime and a fine customer service reputation.

Netfirms Hosting Package:

Netfirms offers three different web hosting plans: The Plus Plan, The Advantage Plan and The Business Plans. These plans include up to 300 GB disk space and 3,000 GB monthly bandwidth. If you sign up for The Business Plan, you will get five free domains. The best part of these plans comes in the form of their email features. The Plus Plan comes with 10 email accounts and 100 MB of storage space for each email account. The higher end plans focus on multiple website hosting while The Plus Plan provides the perfect solution hosting your single website. Luckily, you don’t have to pay much more to move into The Advantage Plan or The Business Plan in case your website grows quicker than you anticipated.

Ease of Use:
Netfirms has easy to use features. If you have any issues, you can consult Netfirms’ knowledgebase and reference guide for answers. If you're still having problems once you've perused those two tomes, you can contact Netfirms’ customer service. According to Netfirms’ website, this web hosting service responds to 90% of inquiries within 8 hours and resolves 95% of all inquiries during the first contact with them.

Help & Support:
You can contact Netfirms via through email, telephone or their live chat service. Live chat is always helpful because you can talk to customer service representatives quickly. The other two methods aren't too bad though. We had no problem getting a quick answer from the customer service representatives with Netfirms using any of the three contact methods.

Site Creation Tools:
Netfirms offers a site builder tool, but it's strange. Even if you upgrade to the deluxe version of this tool, this web hosting service only allows you to have a website with 10 pages. For those who want to turn their website into a store, they're limited to 500 items. If you look past these odd limitations, you will see the site builder Netfirms offers is one of the best in the business.

Server Access:
You have to get the Netfirms Advantage package to have multiple FTP accounts. Netfirms has a limit of 50 additional FTP accounts. You have to sign up for Netfirms’ Business package to get that many though. We would like to see Netfirms allow users to have more FTP accounts when they buy the Plus package.

Marketing Tools:
This web hosting service doesn’t offer much in terms of marketing tools. Netfirms includes $25 or $50 Google AdWords and Facebook Ads credits with each of their plans. You can also take advantage of Google Webmaster Tools to make managing your website even easier.

Reporting and Statistics:
This web hosting service has the ability to let you monitor how many visitors you're getting, what times are the busiest, where your visitors are coming from and the levels of traffic search engines are sending to your site.

Summary:
Netfirms has a good record of accomplishment in providing simple, quality web hosting plans at reasonable cost. Customer service is above average. It's a safe option. You won't be disappointed if you decide to go with them.

Netfirms Specifications

Features:

  • Monthly Cost: $9.95 USD
  • Setup Cost: Free
  • Disk Space: 100 GB
  • Monthly Data Transfer: 750 GB

FREE Features:

  • Starter CD NetObjects Fusion 7
  • Netfirms Picture Pro

E-mail:

  • 10 POP E-mail Accounts (100 MB Each)
  • WebMail Access [more]
  • Catch-all / E-mail Forwarding [more]
  • Spam Filtering
  • MX Record Modification

Domains:

  • 2 Domain Pointers
  • Domain Forwarding (with Pointers) [more]
  • Domain Management
  • International Domain Names Supported

Advanced:

  • Microsoft FrontPage 2002 Extensions
  • PHP 4.x Scripting
  • Perl (CGI-BIN)
  • Server Side Includes (SSI)
  • .htaccess Passwords
  • Custom Error Pages

Customer Support:

  • 24/7 Friendly Expert Technical Support
  • (Phone and E-mail)
  • Complete Online Resource Center (Web)
  • How-to Guides
  • Flash Demos
  • Sales & Support FAQ's

1 comments:

Blogger said...

Bluehost is ultimately one of the best hosting provider with plans for any hosting requirments.