CoolHandle Web Hosting Review

  

CoolHandle Review

Cool Handle makes a variety of affordable web hosting packages with no setup fees available to its customers. Cool Handle supports Linux and Windows type hosting and popular technologies like PHP5, Ruby on Rails, Perl and Python. You can easily transfer domains and host up to 100 domains on one account. Cool Handle also has resale packages.

Cool Handle’s web hosting package is comprehensive and comes with Fantastico scripts, an image gallery, chat, forum and blog functions and many email features such as aliases, auto-responders and forwarding.
While reviewing Cool Handle, the only thing we would really like see improved are their customer service options, such as telephone or chat support and more visibility in general.

Hosting Package:
Cool Handle isn't very specific about upgrade pricing for additional domain names, transfers, dedicated IP addresses or SSL secure certificates. One bonus is this web hosting service does daily backups at no added charge.
This web hosting service offers good uptime and all basic web creation and hosting functions. In terms of this web hosting service’s servers, they have a 99.9% up-time guarantee, automated backups, RAID protected storage space, fingerprint plus cardkey secure server access, 17 1500kw generators, climate controlled environment, a Halon fire suppression system, fully redundant power and more. It sounds like this web hosting service is doing a good job to keep their servers protected and running. Which is extremely important considering that when servers go down and do not have backup or backup power or whatever the missing element is, your site goes down, which could mean loss of income for you. We feel that this web hosting service, according to the information they report is doing a good job in this area. The 99.9% up-time guarantee is an acceptable industry standard.
This web hosting service has quite a few domain options. You can transfer your domain to this web hosting service for around $10, you get one free lifetime domain and the basic service includes the option of up to 100 add-on domains and 100 parked domains. The Windows hosting package includes unlimited parked and subdomains.
Email support is also extensive; it supports webmail, private email, POP3, SMTP and IMAP type email protocols. They have useful functions like forwarding, catch-alls, aliases, auto-responders and so on.
Web hosting services are extremely complex and include numerous features and we can say that this web hosting service has most everything you need to create and host your site. However, they did not include all the features we were looking for in comparison to other products, for example, they have wiki-type functions but not MediaWiki or polls but not LimeSurvey. They have most functions you will need to host your site.

Ease of Use:
We were pleased with how easy the services this web hosting service had to offer were. We had no problem accomplishing anything and everything when it came to something they included in one of their plans.

Help & Support:
For customer support, Cool Handle offers email support, a knowledgebase, a ticket based support system, flash tutorials and a client area (where you can update your account information, order new hosting add-ons and manage your billing invoices).

Site Creation Tools:
In terms of web creation, it supports popular software like FrontPage and common coding like JavaScript, PHP types, and Perl5. Since Cool Handle hosts sites, it can load Dreamweaver created sites and more. It also supports Ruby on Rails, Python, Cronjobs and multimedia type files.
As mentioned it also includes the Fantastico Instant Software Package, which includes many popular functionalities like blogs, forums, polls, shopping carts, list management, image galleries, customer support tools, content management tools, calendars, Wiki type tools and more. Some familiar services Fantastico includes are WordPress, Mambo, phpBB Forum, Geeklog, PHP-Nuke, CubeCart, phpWiki and Moodle.

Server Access:
You can have unlimited additional FTP accounts with Cool Handle. To top it all off, every transfer you make using their FTP function is secure.

Marketing Tools:
Cool Handle allows you to generate mailing lists to promote your website, but they don't have any other marketing tools.

Reporting and Statistics:
Cool Handle provides web statistics through Webalizer and AWStats. Webalizer is a common product included with webhosting packages. Webalizer is a free web server log file analysis program that offers standard features. However, we would recommend that you also use Google Analytics and a free service like StatCounter, which both do a very good job and help you have two sources of data.

Summary:
Cool Handle is an excellent web hosting service that offers good web creation and hosting tools and protected, 99.9% uptime servers, and we liked the tools they have and the helpful tutorials. We would really like to see improved customer support like 24-hour phone or at least chat support.
Our top-rated web hosts have much more robust and reliable support options for customers.

CoolHandle Specifications

Web hosting
Affordable, reliable web hosting services - Starting at only $4.95/mo.

Overview
Control Panel
cPanel is the #1 used control panel in the world. If it was not the best we wouldn't be using it.
Multi-domain Hosting
Many of our hosting packages feature UNLIMITED domains.
MySQL Databases
We have spent countless hours creating the most powerful and reliable database service available.
Website Traffic
Enjoy unlimited bandwidth on your accounts.
Site Transfer
We know how difficult it can be to switch web hosting. We take the stress out by handling the entire process for you, just sit back and relax!
  • FREE Domain Transfer
  • FREE File Transfer
  • FREE Database Transfer
  • FREE Script Transfer
24*7 Technical Support
Our support staff is the best in the industry, and we are ready to assist you no matter what time or day of the year it is.
Advertisement Credit
We partnered with MIVA to offer every customer a FREE $50 voucher for MIVA's advertisement program.
Money Back Guarantee
Our money back guarantee gives you 30 days to love our service, risk free.

CoolHandle Get Green Hosting!

Our servers use up a lot of energy, so we have taken steps to minimize our environmental impact by reconfiguring our entire infrastructure to improve power savings.

2 comments:

gaurav said...

Thanks for the great information if you would like to decide on a bigger view of hosting companies then please have a look at these guys..web hosting service india

Blogger said...

DreamHost is one of the best hosting provider with plans for all of your hosting requirments.