1and1 Web Hosting Review

1 and 1 Hosting Review

1 and 1 Hosting offers a variety of web hosting packages suitable for everything from a simple one- or two-page site to a large site with tons of activities and links. Unlike many services, this web hosting service offers a 90-day money back guarantee and free 24/7 telephone and email support for every level of customer.

Hosting Package:
1 and 1 Hosting offers four hosting packages: Beginner, Home, Business and Developer. This web hosting service is different from their competitors in that they offer unlimited monthly transfer volume for all of their packages. Usually, the monthly transfer volume starts small as you progress through the more expensive packages. This isn't the case for this website.
For the excellent price of $3.99 a month, you get quite a bit. As long as the size of your files doesn't get above 10 GB, you're going to be fine. Luckily, if it rises above this threshold, you can upgrade to the Home package for only $3 more per month. With that package, you can have 150 GB of storage along with many other fantastic features. The fact the Beginner package only offers 10 GB storage space and the next package offers 15 times that much, but most basic websites won't get much larger than this. However, websites can grow exponentially on the Internet.

Ease of Use:
All of the features involved with 1 and 1 Hosting are easy to use. When we had difficulties figuring out how to use something, we contacted their customer service representatives and received an informative response within 24 hours. 1 and 1 Hosting could have offered more help features like tutorials and a knowledgebase. However, this web hosting service more than makes up for it with their quality customer service representatives.

Help & Support:
1 and 1 Hosting offers 24/7 email and telephone support, no matter what package you choose. This web hosting service also posts tons of FAQs online that cover many topics. Through the web site creation tool, you can access help to assist you with that specifically as well. We would like to see them add more step-by-step tutorials and perhaps chat support.

Site Creation Tools:
The web site builder is simplistic and incredibly easy to use, no coding knowledge is required, you pretty much just click items and add text. It can easily upload, store, organize and automatically resize your images. When creating pages you can easily select things like fonts, colors, logos and banners and it is simple to enter search engine information like descriptions and keywords. The simple web page designer may not do enough for some people, but 1 and 1 Hosting can support pages created by other programs such as Dreamweaver.

Server Access:
This web hosting service provides an easy-to-use control panel that gives you access to your pages, image files, publishing tools and more. It has a simple-to-use page builder and SSH support. In terms of FTP accounts, the Beginner package supports one; Home supports 10, Business 25 and the Developer 50. We did not see that it provided anonymous FTP ability but that is not too critical because there are ways around this.

Marketing Tools:
1 and 1 Hosting offers a helpful tool called RatePoint, which builds your reputation based on customer reviews. Before you can see a customer’s review, you have the option of contacting them using the Dispute Resolution tool. That way you can say in tune with the concerns of your customers and not have reviews that include outlandish claims tarnish your reputation before you even realize they exist.

Reporting and Statistics:
With the Beginner package, you can't look anything more than the number of visitors you website is getting in terms of statistics. For the higher priced packages, you can get all sorts of charts and reports, but not with the Beginner package. As with the storage space issue stated above, you can get web statistics with the Home package for $3 more per month. At least something should be available to the Beginner customers for them to analyze their site traffic.

Summary:
1 and 1 Hosting is a solid web hosting service, but it could stand to offer more in terms of ecommerce options and the ability for customers that use the Beginner package to look at statistics for their website. Other than those two things, they're an excellent web hosting option.

1 and 1 Hosting Specifications

About us
Oliver Mauss, 1&1 Internet CEO “It’s our goal to be the first in the market to bring you innovative products at competitive prices without compromising strength and reliability. We started as pioneers in the web hosting industry and will continue to use innovation and forethought to keep 1&1 moving in this direction.”
—Oliver Mauss, 1&1 Internet CEO

Proud to be the Best in the World
Choosing a reliable web host is important and 1&1 Internet Inc., the world's largest web hosting provider by known servers, makes this decision a simple one. Our global community is more than 9.50 million customer contracts strong. We are a financially stable and profitable web host that continues to grow.

Proven Products, Affordable Prices
From convenient domain packages and feature-rich web hosting plans to virtual private servers and powerful dedicated servers, 1&1 offers a complete range of web services for every need, skill level, and budget. With newer products like MyBusiness Site, small- and medium-sized businesses can design and execute a professional website without any experience in web development. All 1&1 products have been designed to provide the ideal combination of features and affordability, with no pricing gimmicks or hidden costs. You simply won’t find a better value for your money!

Domain Registration
Domain names are an important aspect of generating brand awareness on the web. As an official registrar for top-level domains (TLDs), 1&1 has successfully registered over 10 million domains for business and private customers worldwide in cooperation with ICANN and Afilias. It's an important part of 1&1’s initiative to provide customers with any resource necessary to help them create their place on the Internet.

Reliability & Innovation
1&1 is determined to provide the highest product quality, top security, and unshakable reliability for our customers. Our Data Centers have been built from the ground up using the most advanced technology available, giving our global network the strength to withstand all conditions. The power and stability of 1&1’s systems allows us to be the first to market web products that are innovative and dependable.
Green Innovation
1&1 continues its support of a clean environment by using eco-friendly equipment and hardware in our data centers. 1&1’s US data center, located in Kansas, has been recognized by the US Environmental Protection Agency (EPA) as a Green Power Partner. 1&1 is currently in the process of transforming a formerly contentious nuclear plant in Germany into a green data center which will have the capacity to house over 100,000 servers.

Technology
1 and 1 Combining over 70,000 highly efficient web servers with the renowned performance of Foundry and Cisco routers in our data centers, 1&1 utilizes the best products from the world’s leading technology manufacturers and service providers to provide customers with 99.9% uptime. The infrastructure supporting 1&1’s technology is a system of state-of-the-art hardware and efficient software run in highly secure data centers across the US and Europe. 1&1’s Kansas data center, for example, is strategically located to ensure maximum uptime for customers due to equal latency for both coasts. 1 and 1 is strong relationships with paramount companies, including Parallels and Symantec, bring our customers the latest in virtual and security software.

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